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The Postal Museum entrance tickets

Duration: up to
Language: English
Mobile voucher accepted
Safety measures applied

Do this because

Take an underground train ride on the unique Mail Rail

See the world's only sheets of Penny Black stamps

Sort the mail on a rocking mini train carriage

See a Victorian miniature rail car used by people and post!

Discover iconic posters from a 1930s design revolution

What to expect

There’s nothing ordinary about the story of the post! From five-wheeled cycles and the first-ever stamps to a hidden underground train ride. Explore this surprising and entertaining experience for all ages. Your ticket includes both an entrance ticket to the museum and a fun ride on the Mail Rail.

The Postal Museum tells the story of postal communication and its impact on a global society. At the museum, five centuries of extraordinary communications history are brought to life, as seen through the eyes of the iconic postal service. You can admire the only sheets of Penny Black stamps in the world and posters from a design revolution in the 1930s. Join the many activities such as sorting mail on a rocking mini-train carriage.

You will enjoy your visit to the museum and its family-friendly interactive exhibitions. To make the day complete you will experience an immersive ride on Mail Rail, London’s secret Post Office underground railway.

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COVID-19 information

The following health and safety measures are in place, so you can relax and enjoy your experience.

Visitor numbers are limited to reduce crowds

The experience complies with government regulations

Social distancing is enforced

Areas frequented by visitors are regularly disinfected

Hand sanitizers are provided for staff and visitors

All gear/equipment is sanitised between use

Visitors are required to bring and wear masks

Guides and all other staff are required to wear masks

What’s included

Mail Rail ride

Entrance to the Postal Museum

Entrance to temporary exhibition Wish You Were Here

What’s not included

Entrance to other exhibitions

Audio guide device and headphones


15-20 Phoenix Place, WC1X 0DA, London

Meeting point:

The nearest tube stations to the museum are Farringdon, Russell Square, King’s Cross and Chancery Lane. Bus routes 17, 19, 38, 45, 46, 55, 63, 341 stop near The Postal Museum


The Postal Museum

Important to know

  • Start your visit at the Mail Rail entrance. Please ensure you arrive at least 15 minutes before the end of the Mail Rail timeslot shown on your ticket. Latecomers may not be admitted.
  • You must use your ticket for the Postal Museum on the same day of the Mail Rail ride
  • Please note that your ticket provides a time slot for the Mail Rail departure, not a specific departure time
  • Bring your ticket with you (on mobile or printed). Failure to present a valid ticket will result in not being admitted.
  • On arrival to the museum you can also check-in using the NHS Test & Trace QR code.
  • If you have purchased the downloadable Audio Guide show your ticket at the ticket desk when you visit to collect your Audio Guide access code. Please note you require your own device to use the audio guide, and headphones are advisable. Download the CloudGuide app on App Store or Play Store or by visiting before you visit.
  • The audio guide is available in English, French, Spanish, Italian, and German.